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On Demand Case Study
From 50,000 Alerts to Zero:
AML Remediation in Action
At A Glance
One of Australia’s leading gambling brands faced a backlog of 50,000 unreviewed system-generated monitoring alerts. The board and regulator were notified immediately, and WhiteLight AML was engaged to plan and execute the remediation.
Challenges
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Significant backlog of alerts creating regulatory and operational risk
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Pressure from the board and regulator for rapid resolution
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Need for scalable resources and consistent reporting
Solutions
WhiteLight AML partnered with the client’s Line 1 & 2 teams to scope and deliver the remediation. A tailored remediation procedure and workflows were created, including target cycle times, templates, and reporting frameworks.

A team of 30 financial crime analysts was mobilised within three weeks, led by a senior WhiteLight consultant and AML SME/manager, with weekly reporting provided to the board and regulator.
Discovery
Stage One
Scoped the backlog, applied a risk-based prioritisation model, and designed remediation workflows, templates and reporting requirements.
Execution
Stage Two
Deployed a 30-analyst remediation team within three weeks. Delivered the full remediation within four months, on time and on budget, while maintaining transparent reporting to stakeholders.
Assurance
Stage Three
A Big 4 audit team was engaged to conduct post-remediation assurance. The program passed with no material findings, and the regulator closed the matter.
The WhiteLight AML Advantage
Our Remediation as a Service (RaaS) model provides clients with rapid access to proven processes, remediation expertise and analyst resources. It enables high-quality, regulator-ready remediation projects that stand up to post-completion assurance and restore stakeholder confidence.
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